When you use our flower delivery services at Tablelegends Nexus, we collect several types of information to provide you with the best possible experience. We're transparent about what we gather and why we need it.

Personal information includes your name, delivery address, phone number, and email address when you place orders. We also collect payment information, though this is processed securely through our payment partners and never stored on our servers.

• Contact details for order processing and delivery coordination
• Delivery addresses and special instructions
• Order history and preferences to improve our service
• Communication records when you contact our support team
• Device and browser information for website optimization

Your information serves specific purposes that directly benefit your experience with our services. We don't use your data for anything unrelated to our flower delivery business.

Order fulfillment is our primary use - coordinating with local florists, scheduling deliveries, and ensuring your flowers reach their destination on time. We also use your information to send order confirmations, delivery updates, and handle any customer service inquiries.

Additionally, we analyze aggregated data to improve our service areas, optimize delivery routes, and expand our network of partner florists across Baku and other Azerbaijan cities.

We work with trusted partners to deliver our services, and this requires sharing certain information. However, we're selective about who we work with and what information we share.

Local florists receive delivery details - recipient names, addresses, and special instructions. Payment processors handle transaction information securely. Delivery partners get address information necessary to complete deliveries.

We never sell your personal information to third parties. Any sharing is strictly limited to service fulfillment and is governed by strict confidentiality agreements.

You have significant control over your personal information. We believe in transparency and giving you choices about how your data is handled.

Protecting your information is a priority. We implement multiple layers of security to safeguard personal data from unauthorized access, modification, or disclosure.

Our website uses SSL encryption for all data transmission. Personal information is stored on secure servers with restricted access. Payment information is handled through PCI-compliant payment processors that meet international security standards.

We regularly review and update our security practices, conduct security audits, and train our staff on data protection procedures. While no system is completely foolproof, we take reasonable steps to protect your information.

We keep your information only as long as necessary to provide services and comply with legal requirements. Different types of information have different retention periods.

Order information is retained for three years to handle potential issues, warranty claims, or repeat orders. Contact information is kept while your account is active and for two years after closure. Communication records are maintained for one year for quality and training purposes.

You can request earlier deletion of your information at any time, though we may need to retain some data to comply with tax and business regulations in Azerbaijan.

Our website uses cookies to improve functionality and provide a better user experience. We're transparent about what cookies we use and why.

Essential cookies enable basic website functions like maintaining your shopping cart and remembering your preferences. Analytics cookies help us understand how visitors use our site so we can improve it. We don't use advertising cookies or tracking pixels from social media platforms.

You can disable cookies in your browser settings, though this may affect website functionality. We respect your browser's "Do Not Track" signals where technically feasible.

Our primary operations are based in Azerbaijan, and most of your data is processed locally. However, some of our technology partners and payment processors operate internationally.

When information is transferred outside Azerbaijan, we ensure appropriate safeguards are in place, including contractual protections and compliance with international data protection standards.

We may update this privacy policy to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email or prominent notice on our website.

Minor updates, such as clarifications or formatting changes, may be made without individual notification. We recommend reviewing this policy periodically to stay informed about how we protect your information.